Water Heater Repair and Replacement

Water Heater Services in Massachusetts

$150 Off Tankless Hot Water Heater Replacement

Looking for water heater services in Massachusetts? The team at Endless Energy has you covered. These systems are one of the most essential parts of a safe, comfortable home, which is why you need an expert you can call in case you find yourself requiring water heater repair or water heater replacement. Keep reading for everything you need to know about Endless Energy’s water heater services, including repair vs. replacement, common issues, and the average costs you can expect to pay for getting your system fixed.

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Why Choose Endless Energy for Water Heater Services?

Whether you’re looking for help fixing a particular issue with your water heater, are wondering what’s causing your system to behave strangely or inefficiently, or are considering making the switch to a newer model, our team can help. Endless Energy has years of experience repairing and replacing water heaters of all kinds, ensuring safe, reliable operation for years to come. Contact us to schedule a water heater service appointment today!

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Experienced Technicians

Our team has over 40 years of experience in HVAC, plumbing, and electrical services.

Customer Satisfaction

We are committed to providing top-notch service, as reflected in our A+ rating with the Better Business Bureau.

Mass Save® Certified

Since 2015, we’ve been helping customers save energy and money through the Mass Save® program.

No Subcontractors

All services are performed by our certified in-house technicians, ensuring quality and reliability.

Our Water Heater Solutions

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  • When your water heater stops working, it can disrupt your entire day. Our expert technicians are equipped to handle all types of water heater repairs, ensuring your system is up and running in no time.

  • Prompt Diagnosis: Our team quickly identifies the problem and provides a clear, upfront explanation.

  • Efficient Repairs: We carry out repairs using high-quality parts to restore your hot water supply swiftly.

  • Preventative Maintenance: Regular maintenance can prevent future breakdowns. Ask about our maintenance plans to keep your system in top condition.

Expert Residential Plumbing Services in Massachusetts
  • Is your water heater beyond repair? Upgrade to a new, energy-efficient model with our professional replacement services. We offer a range of options to suit your needs and budget.

  • Same-Day/Next-Day Service: We understand the urgency of hot water needs, which is why we offer expedited installation services.

  • High-Quality Products: Choose from standard, heat pump, and tankless water heaters from trusted brands.

  • Energy Efficiency: Our water heaters are designed to reduce energy consumption, saving you money on utility bills.

  • Financing Options: Take advantage of 0% financing and instant upfront rebates on eligible products.

  • Comprehensive Warranty: Enjoy peace of mind with our limited service warranty options for up to 10 years.

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Water Heater Repair vs. Replacement

One of the most common questions we receive is whether it’s better to repair or replace a water heater. While the best way to get the answer to this question is to have a local water heater replacement expert examine your system, there are a few signs that your system might be nearing the end of its lifespan.

  • The age of your system. Tank-style water heaters can last from 8 to 15 years with proper maintenance, while tankless units might last upwards of 20 years if they’re cared for properly. If your system is reaching the end of its service life, then it probably makes more sense to replace it. 
  • Type of problem. Consider the nature of the problem you’re facing. While minor issues on a newer system are easier fixes, serious problems like water leaks and severe corrosion indicate a major system failure. In these cases, it’s better to replace the system with something more reliable.
  • Water heater efficiency. If you’re still using a conventional, tank-style unit, upgrading to a tankless water heater can save you as much as 24% to 34% in energy costs, reducing every utility bill you pay. 

 

Average Cost of Water Heater Repair in Massachusetts

Repair costs for a water heater in Massachusetts can vary widely depending on the nature of the issue, the type of system you have, and your location. Gas water heater repairs can range between $50 and $350, while electric system fixes vary from $150 to $300. Tank-style water heater repairs cost anywhere from $150 to $700, depending on the issue. Tankless models tend to cost more to repair due to their higher complexity — usually between $300 and $1,000.

Types of Water Heaters:

 

Our team is ready to service all makes and models of water heaters.

 

  • Gas water heaters. Gas water heaters are a conventional, reliable option that can offer lower operating costs when comparing average natural gas costs to electricity costs. They can come with a higher upfront cost and issues with gas connections can be a serious hazard to your health. 
  • Electric water heaters. Electric water heaters are common in Massachusetts because of their lower upfront cost. Power outages can interrupt your hot water supply but overall they can be a good option when regularly maintained. 
  • Tankless water heaters. Tankless water heaters are becoming more popular thanks to their small footprint, high efficiency, and virtually unlimited hot water supply. They do carry a higher upfront cost but offer long-term savings through energy efficiency.
  • Traditional (Tank) water heaters. Tank-style water heaters are a common sight in Massachusetts, though they can face issues just like other models. We can help diagnose and repair any issues you might be facing with your tank-style unit.
  • Heat pump water heaters. Heat pump water heaters use advanced technology to capture heat from the air and warm your water with significantly lower energy costs. Because of their advanced components, it’s important to invest in quality water heater services near you if your heat pump water heater is facing problems.

 

Common Water Heater Issues

Our team of expert plumbers is here to help with trusted water heater repair near you. 

No hot water

The most obvious sign that you need emergency water heater repair is if your system is failing to produce any hot water at all. Causes include a malfunctioning heating element, a broken thermostat, or issues with other components. 

Hot water running out

If you’re running out of hot water too quickly, it might be a sign of a faulty pilot light, failing heating element, or tripped circuit breaker. Our team will examine your unit to find out why it’s running out of hot water so quickly.

Low water pressure

Low water pressure puts a damper on your showers and makes it harder to run appliances like dishwashers or laundry machines. We inspect the pressure regulator valve and other components to get your pressure back to its normal levels.

Discolored water

Your water should come out of the tap looking clean and clear. If your water supply is reddish, brown, yellow, cloudy or muddy, it’s likely a sign of corrosion or bacteria buildup in your water heater. 

Strange water odors

If you’re noticing unpleasant odors from your water, especially if it has the distinctive, sulfuric, rotten eggs smell, it’s a sign of bacteria buildup in your tank. We flush, clean, and sanitize the water heater’s tank to ensure your water is safe to consume.

Consistently scalding water

Another frustrating water heater issue is being scalded by water that’s too hot. This issue points to a malfunctioning thermostat, which should be replaced to get your water temperature back under control.

Leaks

Leaks are a serious water heater issue that can cause serious damage to your home, promote mold growth, and cost you in wasted water. If your system is leaking, shut off the water supply, contain the spill as best as you can, and contact an expert for water heater repair or replacement near you.

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How to Prevent Water Heater Repairs

The best way to avoid water heater problems (and repair bills) is to keep up with regular maintenance of your system. For tank-style units, this means flushing the tank annually to prevent sediment buildup, changing the anode rod every few years, and having the pressure regulator valve regularly inspected by a professional.

For tankless and heat pump water heaters, it’s best to leave tune-ups and maintenance to the professionals. We suggest having an expert inspect, adjust, and clean your system at least once a year to reduce the chances of a water heater shutdown.

Professional Water Heater Repair/Replacement vs DIY

We all want to save money where we can, but is repairing or replacing your water heater the place to cut costs? Some water heater fixes are quite simple to do yourself, like adjusting the thermostat to regulate the water temperature. However, for anything more complicated, it’s best to leave it to the professionals. This is especially important when doing repairs on your gas connections, pressure relief valve, pilot light ignition system, or heating element. Making a mistake when working on one of these components could result in serious damage to your water heater or even a dangerous gas leak in your home. 

You should also let professionals handle the replacement of your water heater. Not only will they ensure proper disposal of your old unit, but you’ll ensure the new system is properly connected for safe, efficient operation.

Questions for Water Heater Contractor 

Before going ahead with hiring a professional for repairs or water heater replacement near you, it’s important to ask a few questions to make sure they’re up to the task. These include:

  • How much experience do you have servicing water heaters?
  • Do you have experience with my type of water heater (e.g., tank-style, tankless, heat pump, gas, electric)?
  • What kind of system would you recommend replacing my current water heater with?
  • How efficient can I expect my new or repaired water heater to be?
  • Do you offer warranties and guarantees on your parts and water heater services?
  • Are you fully licensed, insured, and bonded?
  • What will the total installation or repair cost be?
  • What rebates and incentives can I get by upgrading my water heater?

 

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Energy-efficient Water Heater Installation

At Endless Energy, our mission is to keep your home safe and comfortable while saving money and energy. Whether you need an emergency hot water heater replacement, water heater repair, or are looking to install a more energy-efficient system, our team can help. When you partner with us, you’re getting 40+ years of experience and a company that is committed to saving you money—while promoting innovation and sustainability with our plumber water heater replacement services.

If your water heater is malfunctioning, we also offer same-day water heater replacement for fast, reliable service. Our experts will help you choose the best option for your needs, whether it’s a new electric water heater replacement or a high-efficiency model.

Contact Us for Your Water Heater Needs

Don’t let a broken water heater disrupt your comfort. Contact Endless Energy today to schedule your repair or replacement service. Call us at (508) 501-9990 or fill out our online form to get started. Trust us to keep your hot water flowing efficiently and reliably.

 
 

Water Heater Repair FAQs

 

Does Endless Energy offer emergency water heater repairs?

Yes, we offer emergency water heater repair for both residential and commercial properties. If your water heater is malfunctioning and leaving you without hot water, our team of water heater professionals can provide fast, reliable solutions.

Why is my water heater leaking?

Your water heater may be leaking due to loose or broken pipes, excessively high water pressure, too much sediment buildup, or a severely corroded tank.

Why don’t I have enough hot water?

If you’re constantly running out of hot water, it’s probably due to improper water heater sizing, excess sediment in the tank, or a malfunction in certain components, such as the dip tube, heating element, burner, or thermostat.

Why is the water heater making noise (rumbling, popping, cracking)?

Different noises are signs of different issues. Rumbling and popping noises indicate excess sediment buildup in the tank, while hissing or sizzling are early signs of a leak. A water heater repair tech can accurately diagnose your unit’s issue based on the sounds they hear.

Why is my water too hot?

If your water is consistently too hot, it’s a sign of a malfunction with your thermostat. The component will need to be replaced to fix the problem.

My gas heater’s pilot light won’t stay lit. What’s wrong?

If your pilot light keeps going out, it means you’ll need to replace the thermocouple or remove a blockage from the pilot light orifice. This job should be left to professionals due to the risk of working with gas components without the right experience and tools.

Why is my utility bill high?

If your utility bill is rising with no change in usage, your water heater might be to blame. Water heaters become less efficient as they age, and this is worsened by sediment buildup, thermostat malfunctions, and insufficient insulation.

How often should I flush my water heater?

You should flush your tank-style water heater annually to clear sediment buildup and reduce the odds of further issues with your system.

Water Heater Replacement FAQs

 

What size or capacity water heater do I need?

Generally, we recommend getting a 30-40 gallon water heater for homes with one to two people and up to an 80-gallon tank for homes with five or more people. Alternatively, you could invest in a tankless model that offers almost unlimited hot water on demand. Choose five to six GPM for a small household of one to two people and 10+ for larger households with six or more members.

What are the pros and cons of water heater replacement?

Water heater replacement is a good way to get higher efficiency from your system while reducing the odds of shutdowns and emergency repairs. However, it’s a large upfront investment, and your new unit may have more complex maintenance requirements depending on the type you choose.

What are the local code/licensing requirements in Massachusetts?

Permits are required to install a water heater in Massachusetts. Only licensed plumbers or gas fitters can obtain these permits, which means water heater installation and replacement must be left to professionals.

What is the cost range for replacement, and what factors drive the cost? 

Replacing your water heater can cost anywhere from $1,500 to $8,000, depending on the unit type (tank-style, tankless, gas, electric, etc.), tank size, your location, and the accessibility of the water heater in your home.

What warranties are available/what should I check?

When looking into water heater replacement, make sure you get a manufacturer’s warranty on the tank, heating elements, and other components, as well as an installation warranty from your contractor. You should also check which elements are covered by warranties (e.g., tank, components, labor, etc.), find out how long those warranties are valid for, and see if there are requirements to keep the warranty, such as required maintenance.

What energy efficiency standards or rebate/incentive programs are there in Massachusetts?

Massachusetts offers a number of energy efficiency rebates and incentives through the Commonwealth Energy Tool for Savings (energyCENTS) and Mass Save® 0% financing on eligible heat pumps and heat pump water heaters. These can help you save money when you invest in a high-efficiency water heater. Efficiency standards in Massachusetts are in line with the Department of Energy’s standards, announced in 2024.

What are the signs that I need water heater replacement?

If your water heater is over 10 years old, constantly requires repairs, or you’re experiencing inconsistent water temperature, it may be time for a water heater replacement. Signs such as strange noises, leaks, or a decrease in hot water supply indicate that you may need an emergency water heater replacement.

What is the cost of replacing a water heater?

The cost of water heater replacement depends on the type of system you choose (e.g., tankless, electric). We offer competitive pricing and flexible financing options to make electric water heater replacement or any other system affordable. Call us for an estimate or to take advantage of our current promotions.

 

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